WHAT INFORMATION DO WE COLLECT ABOUT YOU?
You can visit our website, browse our products and check our offerings without giving us any personally identifiable information. However, in order to provide users and customers with the most efficient and enhanced personalized service and attention, we may both request information about you in certain circumstances and collect certain information automatically. We may, on occasion, also use contact lists and other information which are obtained from third parties. For the convenience of all of our customers and to better serve you, a customer account includes all the collected personal information we may have. Nevertheless, you can update or correct your contact information at any time.
Information You Volunteer
We collect personally identifiable information that you volunteer to us (such as your name, mailing address, e-mail address, phone number), when you request an estimate or place an order through our website. Note that, under normal circumstances, when you place an order on our site, your credit card information is transmitted directly to our credit-card processing provider. Generally, the information is stored only transiently on our web server, and once the transaction is complete it is purged permanently.
Information Collected Automatically
The software which delivers the pages of our website (the "web server") may also automatically collect information regarding your browsing session. When your web browser requests a page from the website, the system may record the IP address of your computer, the type and version of the web browser you are using, domain name and website access times. If you came to a page by clicking on a link on another page, the URL of that "referring" page is also collected. Logs of this data are maintained by our website host in order to generate statistics about website use that can be used to optimize the web server's performance. These logs may also be used to analyze suspected suspicious or malicious attacks on the website. All of this information helps facilitate customization of your online experience on
our website. Depending on your Internet Service Provider ("ISP") and the type of account
WHAT DO WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests and improve our website, products and services. We use personal information so that we may display or send custom, personalized content to our website visitors. We also use collected information to evaluate and administer our products and services, fulfill customer requests, respond to any future problems, such as difficulties in navigating our websites or accessing certain features, and to gauge user trends to determine what products and services are most popular with users.
HOW DO WE SHARE PERSONAL INFORMATION?
Personal information is available to Century's employees and the technical agents and consultants who make our website and products available to you. We do not share your information with other parties. In particular, Century does not sell or otherwise give information to third-party advertisers, e-mail or mail marketing companies, and the like. The only instance in which we ordinarily share your personal information with a third party is in processing credit card payments, as described below.
Century and Its Agents.
Credit Card Companies.
As in any transaction, your credit card company will have all relevant information about the name of the vendor (that is, Century), item(s) purchased, date, total cost and other information necessary to process the transaction. Century will not otherwise provide any personal data to your credit card company without your permission.
Advertisers, Sponsors and Promotional and Business Partners.
As stated above, Century does not share your personal information with any third party for purposes that are not directly related to servicing your requests and orders or marketing Century's own products.
We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
Your Web browser offers so-called "cookies" which, if you allow their use, enable a website to store small amounts of data associated with the website on your computer. Typically these are used to maintain the continuity between page views in a browsing session, or between browsing sessions. For example, the website could direct the browser to store a unique number for each page you visit. Later, when asked to present a given page, the web server can query the browser as to whether it has a value stored for that page, and thereby tell that you have visited the page before and modify what it shows you based on that fact. Cookies are necessary to implement our shopping cart and related features, making it possible for us to know, for example, that the person who just added the roll of glazing vinyl to their basket is the same person as the one who wants the hinge caps. Therefore, Cookies enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you. The cookies generated by our web server do not contain any personally identifiable information about you and therefore cannot be used to identify you directly.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is an important key to customer satisfaction. If you have placed an order with us or requested an estimate through our website, you may write to us and update your contact information or ask that we not include you in any of Century's marketing programs at: Century Shower Door, Inc., 20100 S. Normandie Ave, Torrance, CA 90502. In those instances, we will retain your information in a "do not promote" file in our database. You may also contact us at email@example.com. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for e-mail.
SECURITY OF YOUR PERSONAL INFORMATION
Century's website is not intended for the use of children.
CHANGES IN CORPORATE STRUCTURE
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information Century shares with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Century Shower Door, Inc., Customer Service Department, 20100 S. Normandie Ave, Torrance, CA 90502. In your request, please specify that you want a "Your Century California Privacy Rights Notice". Please allow at least 30 days for a response. Note, however, that as stated earlier, that Century does not share any personal customer information with any third-party for their use in direct marketing.
please e-mail us at firstname.lastname@example.org
Or you can contact us by mail at:
Century Shower Door, Inc.
Customer Service Department
20100 S. Normandie Ave.
Torrance, CA 90502
Or you can fax us at (800) 824-9850
Updated June, 2007